The Guesthouse Policies

Our Maleny accommodation offers a variety of options to suit single guests, couples, and small groups. Rooms can be booked individually, or you can reserve the entire property for exclusive use by you and your guests.

Please note that we do not live on-site. If we are unavailable, a representative will be arranged to meet you. For late arrivals, key lock boxes are available, and all necessary details will be provided prior to your arrival to ensure a smooth and comfortable check-in.

Things to Note:

  • After your booking confirmation, detailed directions on how to find The Guesthouse will be sent to you.

  • To ensure all guests enjoy a peaceful stay, pets are not permitted.

  • We do not accept bookings for hens or bucks events.

  • Exclusive bookings of the entire property include full access to all facilities and common areas.

  • The Guesthouse is a smoke-free property for the comfort of all guests.

 

Cancellations & Refunds

  • A 25% deposit is required upon booking confirmation, with the remaining 75% payable 15 days before your arrival.

  • Cancellations made more than 15 days prior to arrival are eligible for a full refund of the deposit.

  • Cancellations within 15 days of the arrival date are non-refundable.